Service & Support

Monday to Thursday

8:00 am – 4:00 pm

Friday

8:00 am –  3:00 pm

Worldwide at your service.

We work together with many co-operation partners around the globe so that we can offer you a direct and fast service.

We can put you in touch with our partners around the world!

Flaggen der Vertriebs- und Servicepartner

Service & Support

Monday to Thursday

8:00 am – 4:00 pm

Friday

8:00 am –  3:00 pm

Worldwide at your service.

We work together with many co-operation partners around the globe so that we can offer you a direct and fast service.

We can put you in touch with our partners around the world!

Flagge Australien

Australia

Distribution partners and service providers

Flagge England

England

Distribution partners and service providers

Flagge Finnland

Finland

Distribution partners and service providers

Flagge Frankreich

France

Distribution partners and service providers

Flagge Irland

Ireland

Distribution partners and service providers

Flagge Niederlande

Netherlands

Distribution partners and service providers

Flagge Schweden

Sweden

Distribution partners and service providers

Flagge Türkei

Turkey

Distribution partners and service providers

Flagge Polen

Poland

Distribution partners

Flagge Schweiz

Switzerland

Distribution partners and service providers

Flagge Ungarn

Hungary

Distribution partners

Measuring system project- planning / documentation

The implementation of an efficient measuring system goes beyond selecting the right measuring device.

That is why we offer our customers not only high-quality products such as the SmartFID series, but also comprehensive support in the planning and realisation of their individual measuring system.

We help you select the right components, determine suitable sensor locations and plan integration into existing systems. We also support you in training your staff so that you can fully utilise the potential of your new measuring system.

Contact us for a personal consultation or to find out more about our services!

Measuring system project- planning / documentation

The implementation of an efficient measuring system goes beyond selecting the right measuring device.

That is why we offer our customers not only high-quality products such as the SmartFID series, but also comprehensive support in the planning and realisation of their individual measuring system.

We help you select the right components, determine suitable sensor locations and plan integration into existing systems. We also support you in training your staff so that you can fully utilise the potential of your new measuring system.

Contact us for a personal consultation or to find out more about our services!

BA FID Typ 3006 / 3005 / 3004 / 3003L / 3002

Many FIDs from the former Bernath Atomic company are still being used successfully around the world – that’s really great! We have decades of experience in servicing, maintaining and repairing these types of devices. If you are looking for support for these FID models, you have come to the right place!

BA EuroFID 3010

SICK will discontinue the service and spare parts supply for the EuroFID 3010 on 31 December 2026.
We would like to inform you that ErsaTec GmbH will maintain the supply of spare parts and service for the devices beyond this period.

With us, you will find competent contact partners who have been familiar with the EuroFID 3010 for decades and who will support you with their expertise.

Service & spare parts for Bernath Atomic and SICK FIDs

Service & spare parts for Bernath Atomic and SICK FIDs

BA FID Typ 3006 / 3005 / 3004 / 3003L / 3002

Many FIDs from the former Bernath Atomic company are still being used successfully around the world – that’s really great! We have decades of experience in servicing, maintaining and repairing these types of devices. If you are looking for support for these FID models, you have come to the right place!

BA EuroFID 3010

SICK will discontinue the service and spare parts supply for the EuroFID 3010 on 31 December 2026.
We would like to inform you that ErsaTec GmbH will maintain the supply of spare parts and service for the devices beyond this period.

With us, you will find competent contact partners who have been familiar with the EuroFID 3010 for decades and who will support you with their expertise.

Training for staff in handling and service FIDs

We offer various training courses on all aspects of FIDs. For example, courses lasting several days as expert training in accordance with BG T 023 as an initial qualification in handling the EuroFID. But also user and service training for our SmartFID models.

The training courses are generally available in German or English. We can offer training courses at our premises or directly at your premises.

Training for staff in handling and service FIDs

We offer various training courses on all aspects of FIDs. For example, courses lasting several days as expert training in accordance with BG T 023 as an initial qualification in handling the EuroFID. But also user and service training for our SmartFID models.

The training courses are generally available in German or English. We can offer training courses at our premises or directly at your premises.

Do you urgently need an FID due to a malfunction? Or would you like to test our SmartFIDs extensively?

We look forward to your enquiry! We also offer various device types on loan.

Rental equipment

Rental equipment

Do you urgently need an FID due to a malfunction? Or would you like to test our SmartFIDs extensively?

We look forward to your enquiry! We also offer various device types on loan.

On-site service

Do you have a problem with your stationary measuring system or would you like to have regular maintenance carried out?

No problem, our experienced technicians will carry out the work directly on your premises. This minimises downtime and effort for you.

On-site service

Do you have a problem with your stationary measuring system or would you like to have regular maintenance carried out?

No problem, our experienced technicians will carry out the work directly on your premises. This minimises downtime and effort for you.

Contact us:

opening hours / availability

monday - friday
8:00 am- 4:00 pm

address

Dahlkampsanger 5
30890 Barsinghausen