Service & Support
Monday to Thursday
8:00 am – 4:00 pm
Friday
8:00 am – 3:00 pm
Worldwide at your service.
We are happy to support you with any problems you may have with your FID measuring devices. Thanks to our many partners around the world, we can offer you a fast and direct service.
We would be delighted to put you in touch with our partners worldwide.
Service & Support
Monday to Thursday
8:00 am – 4:00 pm
Friday
8:00 am – 3:00 pm
Worldwide at your service.
We are happy to support you with any problems you may have with your FID measuring devices. Thanks to our many partners around the world, we can offer you a fast and direct service.
We would be delighted to put you in touch with our partners worldwide.
Australia
Distribution partners and service providers
China
Distribution partners and service providers
England
Distribution partners and service providers
Finland
Distribution partners and service providers
France
Distribution partners and service providers
Ireland
Distribution partners and service providers
Italy
Distribution partners and service providers
Netherlands
Distribution partners and service providers
Sweden
Distribution partners and service providers
Turkey
Distribution partners and service providers
Poland
Distribution partners
Switzerland
Distribution partners and service providers
Hungary
Distribution partners
Measuring system project- planning / documentation
Efficient measuring systems tailored to your requirements.
Successful implementation of an efficient measurement system requires more than just selecting the right device. That’s why we support you throughout the entire process, from initial concept to commissioning your bespoke measurement solution.
Alongside our high-quality products, such as the SmartFID series, we provide comprehensive support for planning and implementing your system. We can advise you on selecting the optimum components, help you determine suitable sensor locations, and support you with seamless integration into existing systems.
We also provide targeted training for your staff on how to use the new system, ensuring safe operation and maximum efficiency right from the start.
Contact us — we look forward to advising you personally and developing the right solution for your needs.
Measuring system project- planning / documentation
Efficient measuring systems tailored to your requirements.
Successful implementation of an efficient measurement system requires more than just selecting the right device. That’s why we support you throughout the entire process, from initial concept to commissioning your bespoke measurement solution.
Alongside our high-quality products, such as the SmartFID series, we provide comprehensive support for planning and implementing your system. We can advise you on selecting the optimum components, help you determine suitable sensor locations, and support you with seamless integration into existing systems.
We also provide targeted training for your staff on how to use the new system, ensuring safe operation and maximum efficiency right from the start.
Contact us — we look forward to advising you personally and developing the right solution for your needs.
Bernath Atomic FID Typ 3006 / 3005 / 3004 / 3003L / 3002
Many FIDs from the former Bernath Atomic company are still being used successfully around the world – that’s really great! We have decades of experience in servicing, maintaining and repairing these types of devices. If you are looking for support for these FID models, you have come to the right place!
Bernath Atomic EuroFID 3010
SICK will discontinue the service and spare parts supply for the EuroFID 3010 on 31 December 2026.
We would like to inform you that ErsaTec GmbH will maintain the supply of spare parts and service for the devices beyond this period.
With us, you will find competent contact partners who have been familiar with the EuroFID 3010 for decades and who will support you with their expertise.
Service & spare parts for Bernath Atomic and SICK FIDs
Service & spare parts for Bernath Atomic and SICK FIDs
Bernath Atomic FID Typ 3006 / 3005 / 3004 / 3003L / 3002
Many FIDs from the former Bernath Atomic company are still being used successfully around the world – that’s really great! We have decades of experience in servicing, maintaining and repairing these types of devices. If you are looking for support for these FID models, you have come to the right place!
Bernath Atomic EuroFID 3010
SICK will discontinue the service and spare parts supply for the EuroFID 3010 on 31 December 2026.
We would like to inform you that ErsaTec GmbH will maintain the supply of spare parts and service for the devices beyond this period.
With us, you will find competent contact partners who have been familiar with the EuroFID 3010 for decades and who will support you with their expertise.
Training for staff in handling and service FIDs
Individual training courses for our FID systems
We offer a comprehensive range of training courses on the safe and efficient use of our FID systems. These include multi-day expert training courses in accordance with BG T023, which are ideal for initial qualification in the use of EuroFID. We also offer practical training courses for our SmartFID models, covering both user and service aspects.
Our training courses can be conducted in either German or English. You can choose to attend in our modern, well-equipped training rooms or at your own premises, depending on your needs.
Contact us – we will be happy to create a customised training concept for you and your team.
Training for staff in handling and service FIDs
Individual training courses for our FID systems
We offer a comprehensive range of training courses on the safe and efficient use of our FID systems. These include multi-day expert training courses in accordance with BG T023, which are ideal for initial qualification in the use of EuroFID. We also offer practical training courses for our SmartFID models, covering both user and service aspects.
Our training courses can be conducted in either German or English. You can choose to attend in our modern, well-equipped training rooms or at your own premises, depending on your needs.
Contact us – we will be happy to create a customised training concept for you and your team.
Do you need a replacement FID at short notice due to a technical failure? Or would you like to trial our innovative SmartFIDs in your company first?
Either way, we can help. We also offer various device types on loan, whether as a temporary solution in the event of a malfunction or for extensive testing of our devices in everyday practice. This gives you the opportunity to experience our technology in real conditions without any risk.
Contact us today and we will be happy to advise you and find the right solution for your needs. We look forward to hearing from you!
Rental equipment
Rental equipment
Do you need a replacement FID at short notice due to a technical failure? Or would you like to trial our innovative SmartFIDs in your company first?
Either way, we can help. We also offer various device types on loan, whether as a temporary solution in the event of a malfunction or for extensive testing of our devices in everyday practice. This gives you the opportunity to experience our technology in real conditions without any risk.
Contact us today and we will be happy to advise you and find the right solution for your needs. We look forward to hearing from you!
On-site service
Service and maintenance – directly on site!
Have you identified an issue with your stationary measuring system, or would you like to arrange regular maintenance?
No problem! Our experienced service team is on hand to provide reliable support. Our technicians will carry out all the necessary work on your premises quickly and professionally, with minimum effort for you. This helps us to keep downtime to a minimum and ensures that your system continues to run reliably and efficiently.
Contact us to arrange an appointment or in the event of an emergency.
On-site service
Service and maintenance – directly on site!
Have you identified an issue with your stationary measuring system, or would you like to arrange regular maintenance?
No problem! Our experienced service team is on hand to provide reliable support. Our technicians will carry out all the necessary work on your premises quickly and professionally, with minimum effort for you. This helps us to keep downtime to a minimum and ensures that your system continues to run reliably and efficiently.
Contact us to arrange an appointment or in the event of an emergency.
Contact us:
opening hours / availability
monday - friday
8:00 am- 4:00 pm
address
Dahlkampsanger 5
30890 Barsinghausen
